Azusa Pacific University

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Director Accessibility and Disability Resources

at Azusa Pacific University

Pay: $85197 to $110756/year
and Excel.</li></ul><p> </p><p><strong>Compensation</strong></p><ul><li>Grade 16: $85,197 - $110,756 annual</li></ul><p> </p><p>Azusa Pacific University is a Christ-centered
Posted: 9/25/2019
Job Reference #: 3083

Job Description

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Job Description

APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.

The Director of Accessibility and Disability Resources provides leadership to a team that plans and implements exceptional accessibility services to proactively create usable, equitable, and inclusive learning environments. The Director of Accessibility and Disability Resources ensures that students with disabilities who experience barriers in the design of University programs, services, and facilities have equal access through the provision of accommodations. The Director, in collaboration with their staff develop a plan of action and/or accommodation plan with students experiencing barriers by conducting interviews, collaborating with the student, and reviewing medical documentation to develop the plan of equal access. The Director of Accessibility and Disability Resources provides the administrative leadership for all accessibility services provided at the APU main campus and all regional sites. The Director supervises staff (fulltime and student workers) to effectively provide these services, ensuring all staff are appropriately trained for their position and implement their roles following all regulatory, legal and university standards. In collaboration with the Executive Director of the Academic Success Center, the director’s leadership and vision will contribute to a comprehensive strategic plan to provide accessibility services at the undergraduate, graduate, and doctoral levels. The Director serves as the budget manager for accessibility services. The director oversees staff and student workers timekeeping, annual evaluations and ongoing monitoring of employees to ensure excellence in customer service is provided to the APU community and other community partners to ensure that accessibility services effectively supports college retention and student success initiatives.

Required Education

  • Master’s degree (doctorate preferred) in education, special education, psychology, or a relevant field associated with higher education.

Required Experience

  • Five or more years of experience in higher education or with students in an educational setting and in provision of academic support services to students.
  • Knowledge of learning assistance operations and techniques, learning evaluation and assessment, and data analysis.
  • Management of budgets, supplies and equipment as well as security measures and standards. Demonstrated commitment to student success.
  • Demonstrated experience in collaborative efforts (with an emphasis on diplomacy, patience, tact, and flexibility).
  • Competence in the use of various research methods for program design and evaluation.

Primary Duties/Essential Functions


  • Collaborates with students, faculty, staff, and community members to proactively create usable, equitable, inclusive, and sustainable learning environments by advising the senior administrations about universal design, reasonable accommodations, disability rights and responsibilities, technology, architectural and programmatic barriers, and local, state, and federal legislation related to disabilities; developing and recommending policies and procedures that promote inclusion and universal design in programs and facilities; maintaining cooperative working relationships on campus and in the community; recommending student participants for campus committees on which student participation is needed; and coordinating ongoing efforts to have fully accessible and usable learning environments.
  • Ensures that students with disabilities who experience barriers in the design of University programs, services, and facilities have equal access through the provision of accommodations such as auxiliary aids and services, materials in alternative formats, sign language interpreters, lab assistants, assistive technology, readers, test proctors, note takers, equal access to facilities, etc. as well as providing information and referral concerning admission, access, and participation in University and community programs.
  • Establishes collaborative relationships on campus and in the community by serving on committees, anticipating changes that may create or remove barriers, and advising the campus community as appropriate. Participates in university service such as the Admissions Committee, Retention Committee, and Care Team.
  • Chairs the University Access and Accommodations Committee, providing leadership for university-wide disability services.
  • Provides training and technical assistance to faculty, staff, administrators, and students about universal design, disability studies and issues, reasonable accommodations, technology, barriers to programs and services, as well as local, state, and federal legislation related to disabilities.
  • Assist in college efforts to ensure that all programs and services are accessible and consult with Human Resources, Facilities and all other college divisions regarding campus and program accessibility.
  • Oversee all aspects of the daily operation of the accessibility services areas of the Academic Success Center.
  • Coordinate, monitor and analyze data and prepare reports, including yearly program review updates and evaluations.
  • Interpret and apply county, state and federal policy and legislation as it relates to the area.
  • Provides flexible and responsive service to the university community and continuously assesses processes and procedures, revising accordingly.
  • Oversee the development and maintenance of the department’s website and, as appropriate, social media tools of communication (Facebook, etc.).
  • Develop outreach and publicity efforts to create awareness of accessibility services through a variety of communication channels and methods.
  • Participate in professional development activities.
  • Maintains currency on theory and trends on disability related issues including legal developments, and technology for equal access.
  • Participates in the development of policy and procedure regarding academic services to students with disabilities. Works actively with other areas of the university toward sensory technical standards.
  • Assists in the establishment and maintenance of professional alliances with outside publics such as Department of Rehabilitation, interpreting agencies, interpreter training programs, disability advocates, and organizations for the disabled community.

Delivery of Accessibility Services

  • Oversees intake and disability verification process for students with disabilities and negotiates accommodations with students. This includes determining whether a student is disabled, determining accommodations for academic, housing, and other student campus needs at all university sites, and assisting disabled students as needed in securing reasonable accommodations at clinical or internship facilities.
  • Communicates accommodations to pertinent faculty and staff and monitors delivery of accommodations and proctors exams as needed. Confers with the Office of General Counsel as needed.
  • Maintains records and statistics on disability services including maintenance of verification records and correspondence with disabled students requesting or receiving academic accommodations.
  • Maintain confidential student records
  • Assist students and APU faculty and staff in understanding the services provided by Accessibility and Disability Resources.
  • Contribute to innovation in the office to provide services tailored to the needs of graduate and professional students
  • Serve as a liaison for students to other APU constituents and with outside service agencies
  • Coordinate logistics such as videoconferencing for tutoring services
  • Coordinate logistics and establish timelines for services from outside agencies such as ASL interpreters, or captioning services
  • Coordinate assistive technology requests
  • Must be available to travel to regional campuses, as needed, to support students
  • Collaborate with APU regional center staff to ensure students are aware of accessibility and disability services; address barriers to full academic support for regional center and professional students in matters that are in the purview of the office.
  • Collect and report data on regional center and grad/professional student use of accessibility and disability services.
  • Collaborate with Tutoring and Testing Services for the creation and provision of academic support services for graduate, doctoral, professional and regional center students.
  • Develop disability awareness curriculum for faculty and staff promoting enhanced disability inclusion, community awareness and retention for students with disabilities.
  • Performs other duties as assigned by the supervisor.


  • Serves as budget manager for accessibility services.
  • Provide budget forecasts and projections as requested.
  • Uphold financial policies and guidelines for provision of revenue-generating services.
  • Seek applicable grants as appropriate.
  • Oversees hiring and billing for sign-language or oral interpreter services in the classroom, chapel, admissions, or other university related settings as needed.
  • Works in collaboration with ASC Executive Director, General Counsel and departments for MOU’s and other contracts related to accessibility services.


  • Oversees processes for hiring and supervision of staff, graduate assistants and students
  • Conduct observations of faculty and tutors providing constructive feedback to help staff and student workers build needed skills and develop their potential.
  • Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
  • Serve as direct supervisor to accessibility staff and faculty liaison.
  • Oversee goal setting and annual review for all personnel under your span of care.
  • Responsible for Kronos review and documentation for those under your span of care.


  • Knowledge and understanding of civil rights laws, particularly ADAAA, Rehabilitation Act, Section 504, FERPA, and Title IX.
  • Strong written and verbal communication skills.
  • Ability to manage details and follow through.
  • Must be collaborative and an effective team member and team builder.

Mental Demands

  • In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands

  • Requires repetitive motion and sitting at computer keyboard.
  • Hearing and speaking on the telephone.
  • Meetings may require walking and/or driving to various University locations.
  • Ability to pull, push, bend, grasp, reach and lift up to 20 lbs.
  • Must be able to climb stairs multiple times in a work day.

Visual Demands

  • Computer monitor and reading.


  • Pleasant office setting, comfortable temperature.


  • Proficient in Google Apps., Microsoft Office, Word, and Excel.


  • Grade 16: $85,197 - $110,756 annual

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

Click below to discover some of the many benefits APU employees enjoy including competitive health care options and a generous tuition discount.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here:

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.

Job Location
Azusa, California, United States
Position Type