Azusa Pacific University

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Executive Director, Student Retention and Completion - VP for Enrollment Management

at Azusa Pacific University

Posted: 10/2/2019
Job Reference #: 3146
Keywords:

Job Description

Tracking Code
S728
Job Description

APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.

Reporting to the Vice President for Enrollment Management and Chief Enrollment Officer, the Executive Director of Retention and Completion will work collaboratively with key stakeholders to lead university retention and completion efforts that ensure forward degree progress and timely degree completion for all student populations. Through strategic partnership with cross-campus departments, the incumbent will coordinate and ensure implementation of intentional student success and retention initiatives that target a diverse undergraduate and graduate student population, which includes first generation, low-wealth, historically underrepresented, transfer, military-veteran, and international students. This role will include a focus on research and analysis to understand retention and attrition trends (both at APU and nationally), development of future initiatives that have the potential to positively impact retention and completion rates, and assessment of current retention efforts.

Required Education

  • Master's degree required, doctorate preferred

Required Experience

  • A minimum of 7-10 years of experience in higher education administration
  • Demonstrated success in collaborating within all levels of the institution and the ability to work effectively with an ethnically and culturally diverse campus community
  • Excellent interpersonal, written, and oral communication skills
  • Demonstrated leadership, management, problem solving, and decision-making ability
  • Ability to integrate Christian values in all aspects of leadership
  • Ability to engage in critical thinking and exercise independent judgment
  • Ability to maintain confidentiality and manage confidential information
  • Ability to work independently, present self in a professional manner and reflect the goals and standards of APU
  • Demonstrated experience in enrollment/retention management services
  • Demonstrated understanding and knowledge of current evidence-based best practices related to student retention and student success (experience preferred)
  • Experienced at data analysis, analyzing national trends, and writing reports
  • Self-motivated and proven ability to work both independently and cooperatively as a member of a team.
  • Demonstrated ability to coordinate multiple projects simultaneously and meet established goals and required deadlines
  • Demonstrated experience in leading successful cross-functional teams
  • Experience working with students from underserved and underrepresented backgrounds preferred
  • Strong technical skills that include experience working with early alert systems/tools preferred
  • Excellent computer skills and proficiency with a variety of computer applications i.e. Word, Excel, Google Tools, etc.

Primary Duties/Essential Functions

  • Responsible for the development, implementation, and management of a comprehensive student retention plan that positively impacts student enrollment
  • Conducts research and data analysis to assist in the enrollment projection process
  • Utilizes data to develop and implement new university strategies to improve key metrics such as student retention goals and graduation rates
  • Develops strong and effective relationships with academic departments and university administrators in order to influence ongoing department level strategies to positively impact student engagement and persistence
  • Serves on the University Student Success and Retention Council
  • Effectively manages operational budgets and provides consistent and accurate implementation of federal, state, and university policies.
  • Represents the University on designated committees and at conferences and/or events.
  • Other duties as assigned
  • Assesses existing early alert practices and leads improvement efforts to create a comprehensive early alert system focused on identifying and reaching at-risk undergraduate and graduate students to positively impact enrollment
  • Provides ongoing assessment of student communication throughout the university to determine effectiveness and recommend and implement necessary changes to ensure relevant and timely contact with students and parents
  • Assesses existing retention programs and disseminates findings and recommendations

Skills

  • Excellent organizational, problem solving, and oral and written communication skills.
  • Ability to work collaboratively and effectively with a diverse group of stakeholders
  • Ability to effectively analyze quantitative and qualitative data
  • Ability to think strategically, set and meet goals, and balance a variety of tasks and demands.

Mental Demands

  • In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands

  • Ability to stand, walk, and sit for extended periods of time
  • Visual acuity to read words and numbers
  • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
  • Speaking and hearing ability sufficient to communicate in person or over the telephone
  • Ability to exert up to 10 pounds of force and occasionally lift and/or move up to 15 pounds
  • Walking to various locations on campus
  • Occasional travel to regional campus locations and national conferences

Visual Demands

  • Computer monitor, reading.

Environment

  • Pleasant office setting, comfortable temperature.

Technologies

  • Proficient in Google Apps., Microsoft Office, Word and Excel.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

Click below to discover some of the many benefits APU employees enjoy including competitive health care options and a generous tuition discount.

http://www.apu.edu/humanresources/benefits/

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

Click below to discover some of the many benefits APU employees enjoy including competitive health care options and a generous tuition discount.

http://www.apu.edu/humanresources/benefits/

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.

Job Location
Azusa, United States
Position Type
Full-Time/Regular