Bank of America Corporation
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Sr. Digital Product Consultant- Digital Banking
at Bank of America Corporation
Bank of America’s Mobile App Product team is constantly building out new, innovative experiences, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals in more personalized, intuitive, innovative, engaging, secure, and time-saving ways In the fast-paced world of mobile, we are looking for energetic and creative new team mates that can take the Bank of America mobile app to the next level in functionality and UI design.
Line of Business Specific Job Description:
We are looking for an experienced Software Product Owner that can help shape the next generation of omnichannel digital/physical experiences for Bank of America's customers.
•Lead digtial software development work that starts with creating visions, concepts, validating them and defending them with stakeholders
•Create and build use cases, requirements and features for new digital experiences that are exciting, easy to use, and emotionally engaging
•Collaborate with our Digital Experience Design and Engineering teams building compelling new mobile capabilities
•Follow user-centered design and research processes: Apply user-centered design processes to ensure new mobile experiences are well-researched, executed, and tested using industry trends, analysis, internal analysis of user behavior and data, personal expertise, design rationale and customer data remove period
•Lay out multi-generational road maps that allow us to continuously iterate on digital experience
•Learn and adapt: Keep pace with the ever-changing digital environment, iterating capabilities through Lean Agile, and other modern design/build processes Work closely with agile development teams to coordinate and deliver an error-free final product
•Juggle effectively: Work on multiple projects at one time and become a well-versed digital/fintech expert, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience
•Advocate for great experiences: Passionately advocate for great consumer experiences and convince partners with a can-do spirit, thought-leadership, great experiences and compelling presentations Candidates should be able to present their work to a broader audience and leadership with a demonstrated knowledge of financial services and products. Obtains stakeholder buy-in for the proposed designs Solicit feedback and contribute constructively to design reviews
•6+ years of product management experience in the digital space
•A vibrant portfolio of creating powerful mobile-centric experiences
•Experience in Lean Agile and Waterfall methodology, Design Sprints, Fail-Fast, A/B testing, and data-informed decision making
•Strong organizational, influence and communication skills
•Detail oriented and strong ability to quickly identify and resolve issues
•Demonstrate a positive can-do attitude
•Ability to tell powerful stories to a senior leadership audience through advanced Power Point skills
•Travel up to 10% of time
•Insatiable learners: Hungry for ethnographic, business, competitive, technical, and all other types of knowledge that leads to the best digital experience for our customers.Ever-curious with the patience to observe and see the things that others overlook; listens and learns from the larger community, recognizing that no one person can know it all Understands that context makes or breaks experiences
•Joyful collaborators: A joy to work with - comfortable with presenting creative concepts, collaborating, absorbing feedback and improving mobile experiences
•Infectious inspirers: Great communicators who can create excitement for a design and rationalize each and every aspect as the right solution Uncommonly good at adjusting style to fit the situation and audience
•Perfectionists: Synthesizes ideas into viable products/experiences by collaborating with a broad range of partners, negotiating the perfect balance of design, cost, and speed Never rests until every detail is proudly polished. Exceptional attention to detail when creating requirements, specifications, and assets and ability to be consistent with an established pattern & standards when required
•On-the-ball organizers: Top-notch communication, problem-solving, issue-resolution and time management skills
Shift:1st shift (United States of America)
Hours Per Week:40
At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.
We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Learn about some of the ways Bank of America is making a difference in the communities we serve.
Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.
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