Bank of Hope
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at Bank of Hope
Job Status: Full Time
Job Reference #: 94454bb1-d5ce-4f0f-b332-d9b7fb24b258
Categories: Management - Mid-Level (Manager, Director)
Responsibilities & Duties•Manage the loan portfolio for the Division ensuring credit quality and risk assessment of loan portfolio.•Review underwriting from loan officers•Underwrite larger and complex loans •Meet regularly and seek opportunities to grow relationship with customers. Structure loans to meet the customer lending needs within the Bank policy guidelines.•Create and maintain a strong relationship with customers and COIs.•Supervise the lending staff for the department and provide other assistance to the t Lending Manager.•Investigate and follow-up on significant changes in status of existing customers; meet with customers to discuss needs and outline appropriate Bank services and to resolve problems as necessary; assist in the organization of the department, coordinating available resources (e.g., staff, materials, etc.) for maximum results; and recommending suitable streamlining and cost reduction and/or income generation approaches for the division.• Provide training and mentoring to lending staff •Ensure implementation and compliance to meet lending and other applicable banking requirements.•Comply with the Bank’s security program, including but not limited to:o Review and comply with the End-User Computing Agreemento Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions.o Be current and knowledgeable in industry’s trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.o Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.RequirementsEducationMinimum Education Level: Bachelor’s DegreeCombination of Experience and Education can meet the job requirements: NoLanguage RequirementEnglish: Written: Advanced Verbal: FluentKorean: Written: Intermediate Verbal: FluentComputer/Systems Knowledge RequirementsMicrosoft Outlook: AdvancedMicrosoft Word: AdvancedMicrosoft Excel: AdvancedMicrosoft PowerPoint: AdvancedJob Qualifications/Requirements•Required: Minimum seven years of experience in banking and three years in a management position.•Required: Ability to analyze and organize financial information and perform complex financial calculations.•Required: Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements.•Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.•Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.•Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. •Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.•Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. •Required: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.•Required: Organizational ability with strong supervisory and management skills.•Required: Ability to remain flexible in order to adapt to changes in the work environment.•Required: Ability to study and apply new information.•Required: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.•Required: Ability to work accurately with close attention to detail.•Required: Ability to maintain confidentiality of sensitive information.•Required: Ability to work with co-workers, customers, and outside agencies professionally and tactfully.•Required: Possess a work ethic that includes neatness, punctuality, and accuracy.•Required: Exhibit a professional, businesslike appearance and demeanor.•Required: Supervise and monitor staff for successful operations and proper customer service.•Required: All managers and supervisors are responsible to comply with and enforce the End-user Computing Agreement. They are also responsible for establishing controls that incorporate:o Segregation of duties and appropriate supervisiono Transaction reconciliationo Review and clearing of exception items and conditionso Review of regularly occurring functions and reportso Reporting of discrepancies or differences in operating functions or generated reportso Protection and security of equipment, software and confidential datao Maintaining adequate environmental controlso Monitoring and maintaining control over the use of laptop computers•Required: They are also responsible for:o Adequate staff training on the appropriate use of systems, handling of diskettes and media, security policies and protection of confidential information. o Periodic review of adherence to established security controlso Reporting security deficiencies to the Information Security Officero Protection of confidential information and recordso Ensuring that all critical data is saved on the default server drives assigned to each user for automated backup