Cross Country Healthcare, Inc.

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Operations Manager- Talent Acquisitions

at Cross Country Healthcare, Inc.

Posted: 10/3/2019
Job Reference #: 296798

Job Description

Job Description
  • Hiring
    • Successfully manage the Talent Team and the hiring process
    • Implement, ensure adherence and suggest edits to daily tasks and manuals for team
    • Monitor quality control of hiring process to ensure processes are being successfully implemented
    • Design and/or consistently implement best customer services practices
    • Design and/or consistently implement an effective sourcing/recruiting strategy
    • Determine effectiveness of current talent and hiring initiatives
    • Set team hiring goals and develop a plan to reach those goals (weekly, monthly, etc.)
    • Propose successful hiring initiatives, metrics and procedures to improve ongoing, year-long, results.
    • Contribute to achieving all hiring goals and metrics
  • Marketing
    • Update and maintain job postings
    • Analyze Indeed, Glass Door, etc and propose changes
  • Partnerships
    • Manage university partnerships for purpose of recruitment
  • New hires
    • Manage offer letter
    • manage ongoing communications of new hires, as needed
  • Collaboration: Maintain ongoing effective practices with
    • Compliance Team
    • EST Team
    • Provider Leads
  • Manage Applicant Tracking System:
    • FileMaker
    • ApplicantStack
  • Manage potential employee candidate process
  • Manage pipeline candidate process
  • Manage communicate engagement plan
Required Skills


  • Must have strong verbal, written and interpersonal communication skills.
  • Demonstrated leadership and strategic planning skills
  • Skilled with computers, presentation software, and Microsoft Office Suite.
  • Must display patience, good teaching skills and active listening skills
  • Organized, detailed oriented, excellent follow through Planning/Organization – Prioritize and plan work activities efficiently.
  • Adaptability – Manage competing demands and changing priorities.
  • Problem Solving Skills – Demonstrates ability to analyze a problem through to resolution.
  • Ownership – Demonstrates attention to detail, accuracy and thoroughness of tasks assigned; monitor work and provide quality output.
  • Good organizational and communication skills.
  • Demonstrates initiative and attention to detail.
  • Excellent communication skills.
  • Job Interviewing Skills.
  • Managerial and leadership skills.
  • Analytical skills.
  • Ability to communicate clearly and professionally across a broad corporate landscape.
  • Ability to work independently, but also a team player sharing project responsibilities.
  • Ability to multi-task, prioritize and show flexibility as needed.
  • Ability to work under deadline pressures while maintaining a positive work environment.
  • Can work effectively independently and as a team.

Required Experience


  • BA degree
  • 1-3 years in a management role; requires extensive support in managing people and processes
Job Location
Woodland Hills, California, United States
Position Type