Kisco Senior Living, LLC

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Maintenance Services Director (Assisted Living)

at Kisco Senior Living, LLC

Posted: 10/3/2019
Job Reference #: 211459

Job Description

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Job Description

Position Summary:

The Maintenance Services Director ensures a clean, safe and inviting environment for residents, family members, guests and associates. Oversees maintenance, preventative maintenance and housekeeping services and creates a culture of service that exceeds expectations.

Essential Job Functions:

  • Personalize and maintain apartments to delight prospective residents with their new home in support of the community sales process.
  • Execute the apartment turn, apartment readiness, transfer, and move-out processes effectively and compassionately in collaboration with other departments while creating an amazing experience for residents and families based on each person’s unique preferences.
  • Manage and continuously improve community assets, operating within a departmental budget, planning for and managing capital expenditure projects, and maximizing revenue.
  • Proactively manage the physical condition of the community and related physical plant systems to determine the type and schedule for required work.
  • Oversee landscape and grounds keeping maintenance, ensuring safety and quality work.
  • Manage vendor and contractor relationships and ensure work performed and/or product delivered is cost-effective and meets contract terms and service standards.
  • Ensure implementation of Safety & Disaster Preparedness Plan, Policies & Procedures and regulatory compliance (e.g. licensing, OSHA, etc.).
  • Procure new equipment, supplies, and/or furnishings under the direction of the Executive Director and Home Office standards.
  • Maintain inventory of equipment and supplies.
  • Conduct departmental planning and forecasting, and fluidly manage operations based on occupancy and economic conditions.
  • Participate in all property inspections, working with the authorities throughout the process.
  • Interview, hire, train, manage and retain highly effective associates and create a climate of associate engagement through coaching, mentoring, teambuilding, performance management, recognition and professional development. Identify and develop talent for future succession opportunities.
  • Prepare a staffing schedule that services the needs of the community and associates, while managing labor & material costs.
  • Perform other related duties as required.

Qualifications and Skills:

  • Bachelor’s degree preferred and 6 to 8 years’ related experience
  • Technical training in HVAC, plumbing, electrical, construction and carpentry, with ten (10) years’ experience preferred, and a minimum of 10 years’ experience in apartment turns, renovations and maintenance or related trade.
  • Proficient in Excel, Word, SharePoint, NetSuite, AVID.
  • Must have knowledge of Life Safety systems (fire alarms, fire sprinklers, Ansul) and lead Kisco Safety Committee
  • List of successes showing vendor and project management with security systems, apartment renovation contractors, landscaping, elevator, HVAC PM’s, Tennent Improvement work, pest control, GPO, utilities, etc.
  • Be self-starter to manage Capital Budgets and Expenditures and manage projects from bidding to end of job.

Special Requirements/ Certifications:

  • Technical training or HVAC certification is required
  • Must be CMMS proficient – Kisco is using the Dude Solutions and WorxHub solution.
  • Must have knowledge of Asset Management, preventative maintenance, equipment inventory and Work order systems, showing examples of each.
  • Sales support with apartment turns & renovations, transfers, processing appropriate paperwork, setting expectations for rent ready apartments and unit punch.

What we offer:

  • Rich Benefit Package including:
    • Competitive pay
    • 401k Retirement matching
    • Healthcare Benefits
    • Paid Time Off

We are looking for genuine, motivated, and caring people to join our Kisco team.


*Kisco Senior Living is an Equal Opportunity Employer

Job Location
Anaheim, California, United States
Position Type