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Guest Experience Host

at Live Nation

Posted: 10/2/2019
Job Status: Part Time
Job Reference #: JR-14356
Keywords: event

Job Description

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 25,500 shows annually for nearly 3,300 artists in 37 countries.  Artist Nation Management is one of the world’s leading artist management companies, representing more than 350 artists.  These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands enabling advertisers to tap into the over 63 million fans Live Nation Entertainment delivers annually through its live event and digital platforms.  For additional information, visit www.livenationentertainment.com.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

The Role:

  • Serve as Guest Experience Host at The Wiltern with a focus on selling VIP options night of show and providing excellent guest service.
  • Maintain constant communication with staff and guests to ensure that they receive highly personalized service.

Responsibilities:

  • Upsell available VIP inventory to concert attendees.
  • Manage inventory and contribute to a nightly sales goal.
  • Provide venue information to all concert attendees regarding concert and arrival times, venue amenities, etc.
  • Recognize VIP clients, Live Nation Executives and all parties associated to the artists to instill appreciation for their membership and patronage.
  • Coordinate operations on night of shows with Floor Manager, servers and security.
  • Build relationships and data with Wiltern Underground members and VIP clients and have the ability to anticipate their needs.
  • Oversee VIP areas and reserved seats to ensure guests are receiving highly personalized service at all times.
  • Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
  • Maintain professional grooming standards.

Qualifications:

  • Excellent communication and interpersonal skills
  • Well spoken and personable
  • Ability to problem solve, multi task and well organized
  • Charismatic and a people person. Fearless and excited to engage with patrons
  • Ability to take charge, think outside the box and come up with creative solutions

Required:

  • High School Diploma or equivalent
  • Experience in selling and customer service
  • Must have a flexible schedule
  • Must be able to work in multi venues

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.


About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.



Posted 30+ Days Ago

Part time

JR-14356