PennyMac Loan Services, LLC

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Product Owner - Lock Desk/Commitment Management

at PennyMac Loan Services, LLC

Posted: 9/23/2019
Job Reference #: 10972

Job Description

  • Requisition ID
    US-CA-Agoura Hills
    Position Type
    Bachelor's Degree
    Years of Experience
  • Overview

    Responsible for leading a team of business analyst professionals who own the requirements, elicitation, effort-estimate scoping, design, analysis and functional specification development activities for complex projects or programs. Working closely with clients, team members and other stakeholders, actively supports project and change management lifecycle. This position is required to understand, translate, and document complex business requirements to enable design, development, and implementation of effective and efficient technology solutions.

    Job Description

    • Plan, direct, and coordinate the business-analysis aspects of an information technology project, including on-going production support and training
    • Manage, direct and coordinate the daily activities of the business analyst team
    • Review and approve business analysis related documentation including: requirements, current and future state processes and workflows, report specifications and others
    • Review and approve test plans and test cases, and perform system testing
    • Plan and execute user acceptance testing and obtain user sign-off
    • Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders
    • Manage and train business systems analyst in all aspects of the project lifecycle from initiation to closing, to ensure that the technical solution meets business needs
    • Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members
    • Support the initiation and planning of the project, including facilitating the definition of objectives, scope, and deliverables, ensuring the project is set up for success
    • Collaborate with business and information technology stakeholders facilitating the selection of solution alternatives for implementation
    • Suggest and implement recommendations on efficiency improvements where applicable
    • Assist business stakeholders in operational readiness activities, including impact analysis and documentation of process changes
    • Perform other related duties as required and assigned
    • Demonstrate behaviors which are aligned with the organization’s desired culture and values

    Ideal Candidate will have the following:

    • Degree in Computer Science, Information Systems or related field, or equivalent work experience
    • Experience leading and mentoring business analyst professionals
    • Experience in systems development life cycle (SDLC) methodologies
    • Experience managing multiple programs or projects with a high degree of complexity and scope
    • Understanding of leading practices in business analysis, project management and process improvement
    • Data Management experience and database knowledge preferred
    • Prefer sufficient knowledge of software systems to understand and specify user’s needs
    • Must be highly proficient in Excel, Word and MS SQL
    • Proven track record at delivering timely and accurate information in a fast-paced environment
    • Excellent critical thinking, problem solving and mathematical skills, and sound judgment
    • Financial Services and, if possible, mortgage industry experience preferred

    Years of Experience:



    Bachelor's Degree
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