Sears Holding Corp

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SEARS Mattress Sales Associates - Part Time - West Covina

at Sears Holding Corp

Posted: 10/6/2019
Job Status: Part Time
Job Reference #: 1865919
Categories: Retail, Sales
Keywords: sales

Job Description

Job Title
SEARS Mattress Sales Associates - Part Time - West Covina

Business
Transformco Stores - Sears Hourly

Job Description
The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.

Requisition ID
989063BR

Employment Category
Commission - Part-time

Responsibilities/Skills/Experience Requirements
JOB DUTIES/RESPONSIBILITIES:
• Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
• Meets or exceeds associate performance standards consistently
• Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs
• Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)
• Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
• Completes required training in the expected timeframe, and participates in ongoing learning opportunities
• Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)
• Uses basic internet navigation to access and print information and reports
• Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
• Performs other duties as assigned

REQUIRED SKILLS:
• Basic reading, arithmetic, and writing and oral communication skills
• Basic Internet navigation skills
• Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

PREFERRED SKILLS:
• Sales experience
• Knowledge of offered products and services

JOB REQUIREMENTS:
• 16 years of age or older

Job Function
Sales

Payroll Location
01189: Sears West Covina - CA

Country
United States

Location Postal Code
91790

Location City
WEST COVINA

Location State
CA

Store/Unit
01189

Sears Req Type
Hourly

Location Address 1
1209 PLAZA DRIVE

Location Address 2
FLS- SEARS WEST COVINA - A CA

Job Code (LT)
FL0801: Consultative Sales Trainee - C

Posting Tags
#Stores

CareerBuilder Tag
#CB

Company Brand
Sears Stores