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Bellperson, Mondrian Los Angeles

at sbe

Posted: 10/2/2019
Job Status: Part Time
Job Reference #: d5a522a9-8c21-4b54-8e20-4ec869fce1d5

Job Description

A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.

Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service. 

We are committed to authenticity, sophistication, mastery and innovation.

Our stage is the world. Our time is now.

With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants, nightlife, retail and gaming, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.

Duties & Functions:

  • Greet arriving guests and retrieve their luggage
  • Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa)
  • Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Ensure that the luggage storage area is kept clean and tidy at all times
  • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
  • Be fully aware of what functions are going on in the hotel
  • Provide gracious, attentive, and friendly service

Specific Job Knowledge & Skills:

  • High School Diploma or equivalent required
  • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Strong verbal and written communication skills in English
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork

Physical Abilities:

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 225 pounds without assistance
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping