The Mechanics Bank

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Treasury Operations Sr Rep

at The Mechanics Bank

Posted: 10/11/2019
Job Reference #: *8306DF967E0F6A8C

Job Description

Requisition Number
19-0345

Post Date
10/10/2019

Title
Treasury Operations Sr Rep

Part Time
No

City
Irvine

State
CA

Description

Mechanics Bank is currently searching for a Treasury Operations Senior Representative based in our Irvine office. You will assist small business and corporate customers in setting up and maintaining Business Online Banking and Cash Management products and services. Provide technical support, troubleshooting, and advice, and assists in operational issues. Review and approve Business Online Banking applications. Provide customer support for Treasury Management services, including creating the documentation from the customer’s specifications. Provide training on product use. Bill customers and orders equipment.

What you will do:

  • Implements Cash Management products, by providing customer support for Treasury Management services, including creating the documentation from the customer’s specifications. Creates the instruction forms necessary for the Cash Management product agreements. Verifies required documents and files records. 
  • Reviews and approves Business Online Banking and Cash Management service applications, ensuring authorization and access to appropriate business banking products and services. Provides call back support for various systems. 
  • Assists small business and corporate customers in maintaining Business Online Banking and Cash Management products and services. Provides technical support, troubleshooting, and advice, and assists in operational issues.
  • Advises and provides assistance to Retail, Corporate and Private Banking staff regarding Business Online Banking and Cash Management product and service features and reports operational issues. 
  • Bills customers for Cash Management products and services. 
  • Orders equipment for customers to service accounts. 
  • Assumes responsibility for various department functions in the absence of staff or on heavier volume days as directed. Assists in special projects including testing of new product and services.


Requirements

Who you are:

  • Thorough knowledge of Treasury Management products and services. Thorough knowledge of Treasury Management product and service documentation and implementation requirements. 
  • Thorough knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.
  • Thorough knowledge of Business Online Banking and Cash Management products and services. 
  • Excellent ability to explain processes clearly and understandably. 
  • Excellent ability to problem solve 
  • Excellent organizational skills and attention to detail 
  • Skill in problem resolution and the ability to determine appropriate solutions. 
  • Excellent written, oral and interpersonal communication skills 
  • Proficient skill in Microsoft suite of applications
  • Four+ years of progressive experience in a financial institution, preferably centralized operations. 
  • Strong Microsoft Office suite skills. 
  • Proficient with Bank operational systems and applications

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